SERVICE IS CURRENTLY SUSPENDED.
SERVICE IS EXPECTED TO RESUME OCTOBER 2022.
Please leave a review so we can better serve our Veterans.
Program Overview
The purpose of this program is to provide safe and timely transportation to and from the Veterans medical appointments. A driver will pick up the veteran from their home address and transport them to the nearest V.A. Clinic for their medical appointments. Once completed, the veteran will be transported back to their home address.
Rates and Fares
Members
a. cost of $10 for miles 1-20 from the veterans home to the V.A. clinic.
b. cost of $20 for miles 21-40 from the veterans home to the V.A. clinic.
c. cost of $50 for miles 41-60 from the veterans home to the V.A. clinic.
Non-Members
a. cost of $25 for miles 1-20 from the veterans home to the V.A. clinic.
b. cost of $50 for miles 21-40 from the veterans home to the V.A. clinic.
c. cost of $75 for miles 41-60 from the veterans home to the V.A. clinic.
All mileage is calculated one way only. The return trip is always free.
What cities are within the service area?
TEXAS
Austin, Cedar Park, Georgetown, Hutto, Leander, Pflugerville and Round Rock.
Who’s eligible?
All Veterans are eligible to receive transportation from their home address, to the VA clinic and back to their home address.
How do I schedule a ride?
Veterans can schedule transportation by calling the call center at 512-298-2532. Please request services at least 48 hours and as far out as 30 days of your medical appointment. Have your VA card or proof of Veteran status available at pickup.
Hours of Operation?
Monday-Friday from 8:00am to 5:00pm.
Are there any restrictions?
– Only one appointment can be scheduled at a time. Based off availability.
– A maximum of 2 trips per veteran per calendar month so we can serve more veterans.
– Veteran must be able to enter and exit vehicle under their own power.
– Wheelchairs and walkers are good as long as they can collapse and fit in the trunk or back seat.
– Pickup and drop offs are at residences only. No corners, stores or any other locations.
– Do not bring groceries or other items not related to the medical appointment. Small bags are ok.
– No drugs or alcohol are permitted within the vehicle.
– Driver has the final right to refuse service to anyone.
VEHICLES ARE PRIVATELY OWNED (POV’S) SO PLEASE BE RESPECTFUL.
LIST OF SUPPORTED V.A. LOCATIONS
Cedar Park VA CBOC Suite 200 and 400, 1401 Medical Pkwy Building C, Cedar Park, TX 78613 (800) 423-2111
VA Outpatient Clinic Austin- 7901 Metropolis Dr. (512) 823-4000
Vet Center Austin- 2015 S. I.H. 35 Southcliff Bldg Suite 101. (512) 416-1314
Track our progress.
Click here to see how we are helping veterans in Central Texas.
